Some rules for visitors

Planning your visit to the  Galleries. The museums of the UPSIDE DOWN BD Galleries are open according to the schedule given here. The UPSIDE DOWN BD Galleries are happy to welcome visitors of all ages, gender or origin; families with children, groups, school groups, persons with intellectual or physical disabilities are welcome. In order that the time you spend discovering our collections should be as pleasant as possible, some simple regulations that all visitors must read and comply with are listed below.

  1. Planning your visit

    Prior to your visit, particularly during extremely busy times and in the case of single visitors, we suggest booking your ticket via bkash, in order to avoid lengthy queues on admission. Booking is optional and charged, but enables reducing waiting times. The ticket allows a single entry and cannot be reused. The museum staff may ask you to show your ticket at any point during the visit, and it must therefore be kept carefully for the entire length of the visit.

    Works which are on temporary loan to other institution for exhibitions, temporarily absent due to maintenance or restoration interventions, or for other reasons, may be consulted here.

    Backpacks, bags, umbrellas and other large objects must be stored in the cloakroom prior to entry. Storage is free.

    2. Visitors’ behavior inside the UPSIDE DOWN BD Galleries

    All visitors must comply with the common rules of good manners. In general, no behavior which may compromise the safety of the works or of other visitors is allowed. The general indications given in the museum signs and indicated by the museum staff must be observed. Voices should be kept moderate. Clothing which is appropriate to the formal setting of the museum is required (for example, visiting the museum in a bathing costume or skimpy clothing is considered inappropriate). It is forbidden to walk barefoot or bare-chested in the museum.

    Visitors under the age of 10 must be accompanied by an adult.

    It is absolutely forbidden to:


  1. Touch the works of art or to place objects close to them which may cause damage.
  2. Lean on the base of sculptures or against walls
  3. Run in the museum premises
  4. Eat or drink in the exhibition areas
  5. Introduce canned drinks
  6. Introduce alcoholic drinks or corrosive drinks (e.g. Coca Cola)
  7. Smoke (the prohibition also includes e smoking)
  8. Write on or dirty the walls
  9. Leave paper, bottles, chewing gum or other waste: use the appropriate bins!
  10. Introduce knives and/or other metal objects into the museum; introduce any kind of firearm and/or dangerous material. Armed visitors (including those with a regular licence) may not access the museum;
  11. Introduce animals

Security personnel, identified by a badge or in uniform, are available to provide information concerning the gallery’s  collections and services to visitors. Staff are responsible for the security of the works on display and that these regulations are followed. Visitors must therefore comply with indications given by gallery assistant , which are authorized to intervene if necessary and even to remove anyone whose behavior may jeopardize the safety of the works of art or who may disturb other visitors.

3. Behavior of visitors

Visitors may find information concerning the educational offer and materials here.

Group visitors  must keep pupils together and disciplined and supervise that their behavior should respect the place, other visitors and in general comply with the above given regulations.

During the guided tour, the tone of voice must not disturb other visitors. No type of voice amplifier is allowed. Given the necessity to maintain a silent and respectful environment as far as is possible inside the museum. No laser pointers may be used to indicate the works of art. Visitors accompanied by gallery assistant  must remain in a group, follow the gallery assistant and keep an appropriate and respectful behavior, as given in the above indications.

5. Behavior in case of emergency

In cases of high attendance, staff may temporarily close some rooms or itineraries in order to safeguard both the works on display and visitors.

In cases of alarm and/or emergency, visitors must follow the appropriate signs and the indications given by the security personnel. In case of evacuation, all visitors must proceed in an orderly manner, following the directives given by the staff in charge.