Thank you for shopping at Upside Down Gallery BD.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator. The following terms are applicable for any service that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the service delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive your cancel request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order to refund your payment, please make sure that:
The following service cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced service may be refunded. Unfortunately, special discounted service cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of refunding the payments. We cannot be held responsible for any damage or lost in the return process. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual mail service. Any occurrence made by unauthorised mail provided by the client will be the full responsibilities of the client. Upside Down Gallery will not bear any kinds of risk and responsibilities regarding this.
If the service was marked as a gift when purchased and then provided directly to you, You'll receive a gift card and a mail to your authorised email address. Once the payment is received, an acknowledgement will also be mailed to You.
If the service wasn't marked as a gift when purchased, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us: